CHONA COMMODITY TRADING SERVICES PRIVATE LIMITED
Member, MCX & NCDEX
46 Prakasam Street, T.Nagar, Chennai-600017 Phone : 42042222 Email : systems@chona.com

To
____________________________ 

____________________________ 


Dear Sir,
Ref. : Client Account Code No. : _____________ 

You have provided us the below-mentioned email address to which you want us to send you digitally certified contracts, account statements, bills, confirmation of balance statements, documents, letters, delivery memos, other papers, etc. (all or any of the afore-mentioned at our discretion) in electronic form :

Email address : _______________________________________________________________________

CHONA may in its discretion send any document that is obligatory to be sent to the Client by means of an Electronic communication duly authenticated by digital signature of the authorised signatory, with the possible exception of graphic insertions such as photographs or logotypes. This electronic communication may be in the form of an e-mail, an e-mail attachment or in the form of download available on the Website. Every document so sent shall contain all such information as is mandated by the concerned statutory and/or regulatory authority. CHONA would be deemed to have fulfilled its legal obligation to deliver a document to the Client, if it is sent by the electronic mode. The Client shall download the said document(s) regularly and also promptly atleast once every twenty-four hours or sooner as necessary, to ensure that he receives the documents in time and keep his email id and mail box ready in every manner to receive the documents sent by CHONA. Provided that on a request being made by the Client, due to a difficulty experienced by the client in viewing the same, CHONA may in its discretion make the required delivery by such other means, as it may deem appropriate. There is no arrangement or requirement for the Client to acknowledge receipt of the documents sent electronically in the above manner. The document shall be deemed to have been duly delivered and its content accepted by the Client if no intimation is received from the client (or from the email service provider of bounced mail), by CHONA within twenty-four hours from the time of sending the document. The Client is informed that CHONA shall not be liable for any inaccuracy, error, omission in or delay in the transmission or delivery of the document(s) and that all of the above shall be subject to delay in sending or receiving due to any electronic, electrical, network, internet, software, hardware or technological breakdown or any force majeure condition and CHONA shall not be liable in such cases for any delay or failure due to such conditions, circumstances, acts, errors or omissions. The Client shall take all the necessary steps to ensure confidentiality and secrecy of the log-in name and password for his email account. The Client shall immediately inform CHONA about change in email address if any. CHONA may at its discretion verify and confirm with the Client about the change in email address in writing prior to sending documents to the new email address.


A copy of the Contracts issued to the Client by CHONA are available to the Client at CHONA’s website for a period of time not less than one year from date of contract. Neither CHONA nor any other party disseminating any data / message / information on behalf of CHONA through the Website/Internet/Email shall be liable for any inaccuracy, error, omission in or delay in the transmission or delivery of any such data, information or message, or any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance, or interruption in any such data, information or message, due either to any act or omission by CHONA or any disseminating party or to any “force majeure” (e.g., flood, extraordinary weather condition, earthquake or other act of God, fire, war, insurrection, riot, labour dispute, accident, action by government, communications, power failure, internet downtime, equipment or software malfunction or any other cause beyond the reasonable control of CHONA or any disseminating party).

Please confirm by signing hereinbelow your acceptance of the above as well as the accuracy of the email address mentioned herein.

Sincerely,
For Chona Commodity Trading  Services Private Limited


Director/Authorised Signatory
Client’s Acceptance
I/we hereby confirm to Chona Financial Services Private Limited our acceptance to receive digitally certified contracts, account statements, bills, confirmation of balance statements, documents, letters, delivery memos, other papers, etc. (all or any of the afore-mentioned at your discretion) in electronic form. I/we agree and consent to the abovesaid terms. I/we also confirm that the email address shown above is accurate, and we are ready to receive the digitally certified documents in electronic form.



                                                                                                                                                Client’s Signature (with seal if necessary)